BEYOND ADVICE. BEYOND DEPENDENCY.

We partner with organizations to solve problems for good.

We partner with organizations to solve problems for good.

newpact partners with charities, nonprofits, municipalities, social enterprises, and mission-driven businesses to build custom solutions that change how your people work and how your systems operate. Every engagement includes built-in impact evaluation to ensure what we build together actually holds.

newpact partners with charities, nonprofits, municipalities, social enterprises, and mission-driven businesses to build custom solutions that change how your people work and how your systems operate. Every engagement includes built-in impact evaluation to ensure what we build together actually holds.

newpact partners with charities, nonprofits, municipalities, social enterprises, and mission-driven businesses to build custom solutions that change how your people work and how your systems operate. Every engagement includes built-in impact evaluation to ensure what we build together actually holds.

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> 60%

> 60%

> 60%

of strategic plans in the social sector are never successfully implemented.

of strategic plans in the social sector are never successfully implemented.

Organizations invest in what they believe is a solution, but what they receive are recommendations: ungrounded in their reality, disconnected from their budget and resources, and impossible to implement. Even when implementation happens, there are no metrics, no validation, and no way to know if it worked.

The industry offers two options. Neither solves the problem.

The industry offers two options. Neither solves the problem.

Tell & Leave

Advisors deliver a report and wish you luck. They transfer knowledge without driving behaviour change. Knowing how to do something and actually doing it are fundamentally different. Without implementation support, what you paid for becomes shelf decoration.

RESULT: RECOMMENDATIONS THAT DON’T GET IMPLEMENTED.

Stay Forever

Embeds become quasi-staff. The problem disappears while they’re billing. The moment they leave, it comes back. You haven’t built internal capability; you’ve built a dependency.

RESULT: $150K+/YR AND NO OWNERSHIP OF THE SOLUTION.

WHAT WE DO DIFFERENTLY

We go beyond advice. We build solutions with you and make sure they hold.

We go beyond advice. We build solutions with you and make sure they hold.

Behaviour change that sticks.

We design hands-on learning experiences that drive specific, observable changes in how your team operates. Impact evaluation is built in: we assess how learning is applied on the job, not just whether people enjoyed the session.

Operational change that removes friction.

We redesign the policies and processes that are creating barriers. If the system is working against your people, no amount of training will overcome it. We address both together.

Partnership, not dependency.

Every engagement is designed so your team owns the solution when we’re done. We’re your partners in solving the problem, not a permanent line item on your budget.

DESIGNED BY NEWPACT

The FWRD Framework™

The FWRD Framework™

Every engagement is built on the FWRD Framework™, newpact’s proprietary methodology for turning complex organizational challenges into lasting solutions.

Every engagement is built on the FWRD Framework™, newpact’s proprietary methodology for turning complex organizational challenges into lasting solutions.

F — Find the Real Problem

We work with you to identify the root cause. Not the symptom everyone is treating, but the actual thing underneath it.

W — What’s Already Proven

We research what works for organizations like yours. No guesswork. Evidence and lived experience first.

R — Define the Result

Together, we define the measurable outcome before any work begins. Clear expectations. No surprises.

D — Do the Work

We build and implement the solution: changing how people behave and how systems operate. Not a report. Real intervention, designed for your reality.

AREAS OF EXPERTISE

Complex topics. Lasting solutions.

Complex topics. Lasting solutions.

Equity, Diversity, Inclusion & Belonging

We help organizations move from performative to productive.

People & Culture

We help organizations create equitable, transparent, and human-centred systems.

Impact Measurement

We help organizations track what matters and prove their impact.

Digital Operations & Privacy

We transform outdated tech and compliance confusion into secure, streamlined systems.

50+
Organizations served

2,000+
People engaged

97%
Partner satisfaction

80%
Re-engagement rate

“…deep insight, thoughtful facilitation, and a compassionate, strengths-based approach that helped us reflect meaningfully on our organizational values, the direction we wanted to go, and how to get there.”

“…deep insight, thoughtful facilitation, and a compassionate, strengths-based approach that helped us reflect meaningfully on our organizational values, the direction we wanted to go, and how to get there.”

“…deep insight, thoughtful facilitation, and a compassionate, strengths-based approach that helped us reflect meaningfully on our organizational values, the direction we wanted to go, and how to get there.”

— Outdoor Play Canada

Stop paying for ideas.
Invest in results.

If you've hired help before and the problem is still there, we should talk.

Let’s talk